Importing from BigCommerce


Once the build of the products available to import to eBay completes, you will be able to proceed with importing your products as well as manually select which products you would like to import.




At the top right of the screen are two buttons, the first one is your Refresh or Rebuild button.


Refresh:  Once selected, the import page will refresh the available products to import from BigCommerce.  This may be used to update the available product list after you’ve added new products to BigCommerce that you would like to publish to eBay.


Rebuild:  Once selected, the rebuild button will rebuild every available product for import from BigCommerce that has not yet been imported.  Depending on your BigCommerce product count, this could take some time to rebuild.


The settings button is where you’re able to access your initial set-up settings, create additional set-up setting as well as access your sync settings.



Select Products to Import & Review


  • Import all products will import all available products from BigCommerce in one import
  • Manually select which products to import will offer you the ability to choose which products to import from BigCommerce to eBay.


If you’ve chosen to import all available products from BigCommerce, select the Next button.



If you’ve chosen to manually select which products to import, select the Select Products button.


If you’ve selected Import All, you will be at the Review, map, and list page




If you’ve chosen Manually Select, you will be at the Select Products page




Prior to selecting the products to import, you are able to set filters or use search keywords to display products that will share the same eBay subcategories.




Once you’ve chosen the listings that you would like to import, use the button to the right of each title to select those products for import.

You will find pagination arrows at the bottom left of this window.  Once you’ve completed making your selections, select the Done button.


The products you’ve selected for import will appear on the review page, if you would like to add additional products to the import, select Add more products.  

If your product selections are complete, choose the Next button.




Using eBay's best practices, your products will be listed with a Good 'Til Cancelled listing duration (if available), "New" item conditions and other item specifics.  It's best to review individual listings for accuracy.  


  • Review eBay categories
  • Confirm brands and product identifiers
  • Provide accurate item condition
  • Provide additional item specifics



At the review, map, & list page, you may see a few different notifications.

These notifications are indicated by the yellow triangle, orange triangle, blue link, and green checkmark.




Yellow Triangle

This notification is only a warning indicating that the software detected that there are product variations associated with that particular product, but that the eBay subcategory selected does not allow for variations.

To help determine a better subcategory to allow the variations to import and be listed, here is an interactive link:

If you choose to not update the eBay category, the product will import, but only the first variant of the product will import and be sent to eBay.


Orange Triangle

This notification indicates that the software was unable to determine an appropriate eBay subcategory for that particular product.

You are able to click on the product title, view the product detail over to the right side of the page and then under listing details, click “Browse” and select the eBay category & subcategory.

Next, fill in any other required information such as item condition or item specifics and scroll to the bottom of the product details and select  “save settings”

If you choose to not update the eBay category, the product will not import.


Blue Link

This notification indicates that the software determined that this product already exists within your library and that library listing is not yet linked to a store product.

When eBay listings are products that exist currently in BigCommerce and you attempt to import them, the software will attempt to match the listings. When this occurs you will see the blue link to the left of the listing title.  

This indicates that upon import, that particular product will be mapped to an existing eBay listing instead of imported and launched as a new listing.


Green Checkmark

This notification indicates that the software attempted to find an eBay subcategory that is best suited for the product based upon the product title.

If you would like to review the subcategories that were automatically selected prior to completing the import, click on the product title.  On the right side of the page, scroll through the details and you will find which eBay category has been selected.

If you feel that category is not the best available for the product, you’re able to change the category, then fill in any required item specifics and item condition, then click save.



If you’ve chosen to import products from BigCommerce that share the same eBay category, you’re able to bulk set the category on the Review, map, and list page.

Select the Change category for all products in list button.

Select the eBay category

Once the category selection is complete, the products will all be set to the chosen category and are ready for import.




If you would prefer to bulk set your brand for all listings prior to importing, select the title of one product on the left side of the review, map, and list page.  If brand is an offered field in this eBay category, scroll down to that field on the right side of the page.  Type in your brand, then choose the gear icon to the right of Brand and select Apply to all products.  The brand designation that you entered will apply to all products on the ready to import list.




You’re now ready to finalize the import.

Select the Import & List button



Next, select Import and list to eBay or Import only.

If you select import only, the eBay listings will be built and stored in a ready to list status within your library.

If you select import and list to eBay, select the I understand that eBay fees may apply box, then choose Start & List.  Once the listings are built, they will be published to eBay.




Get started for free today!

Try it free

Join the 200,000+
using inkFrog!