-- Return Profiles

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Options within the return profiles page are to create a new return profile, edit, copy, delete, and view listings (linked to that particular profile).  Return profiles are used to create new listings and also may be used to edit existing listings.

 

Creating Return Profiles

When creating a new return profile, be sure to fill out all of the necessary fields.

Profile Name: Make it memorable, easy to identify. The profile name is only view-able to you, not your potential customers

Description: A descriptions of the profile is optional and is only view-able to you, not your potential customers

Select your eBay account and eBay market.

Set up your default Return Policy settings. If you do not accept returns, un-select the returns accepted box.

Select Domestic and/or International return policy settings

Select the number of days the item must be returned within. eBay recommends 30 days

Choose how the refund will be offered, who will pay return shipping.

Select Save

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Using Return Profiles

Once the return profile or multiple profiles are saved, you're able to link them to existing listings or link them to a master profile for creating new eBay listings.  If you're importing from a store connection to create eBay listings, the default profile is automatically assigned to your listings during import.

To bulk assign a profile to your eBay listings, in the library, make your listing selections and click the Bulk Actions button.

The Bulk Actions button will appear towards the top right of your screen once at least one listing is selected.

Choose Listing Actions, and then Assign profile.

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In the popup, select the profile type, then profile name and choose Assign Profile to apply the profile to only those listings selected in the library, or select the link to apply to all xxx listings matching the current search.

If you've selected the link to apply to all xxx listings matching current search, ALL library listings including those not selected, will be edited to add the selected template.

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