eBay Returns - eBay 2018 Spring Seller Update

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eBay is updating the options available for return policies.  These changes include

No returns accepted
30-day buyer-paid returns
30-day free returns
60-day buyer-paid returns
60-day free returns
Restocking fees will no longer be a return option

 

In order to receive the 10% Top Rated Plus discoun, Top Rated sellers will be required to offer 30-day free returns.

A limited number of categories will continue to have the option of offering 14-day returns including: Collectibles & Art, Cameras & Photo and Medical, Mobility & Disability Equipment.

 

 

 

How to set each return option using inkFrog

 

No returns accepted: Un-select the returns accepted checkbox

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30-day buyer-paid returns:  Select returns accepted, returned within 30 days, make a refund given as selection, and set return shipping to buyer, and restocking fee no

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30-day free returns:  Select returns accepted, returned within 30 days, make a refund given as selection, and set return shipping to seller, and restocking fee no

3.png

 

60-day buyer-paid returns:  Select returns accepted, returned within 60 days, make a refund given as selection, and set return shipping to buyer, and restocking fee no

4.png

 

60-day free returns:  Select returns accepted, returned within 60 days, make a refund given as selection, and set return shipping to seller, and restocking fee no

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