2018 Getting Started Checklist


2017 has come and gone and we’re already two weeks into 2018.   Time sure flies!

As you go into this new year we have some tips to get you started on your InkFrog journey and get those eBay sales rolling in.  So let’s get into it!

Connect Your Store

If you want to sell inventory from a store such as Shopify or BigCommerce on eBay and use InkFrog to do it, you need to connect your store.   This enables InkFrog to download your inventory and then create eBay listings:

Click on Store Connector

Click on Add a Store



This will popup a little window that will ask you what kind of store you are trying to connect (i.e. BigCommerce, Shopify, etc).  Simply click the store type and InkFrog will walk you through connecting it so you can download your inventory and get it ready to list on eBay:



Import Your Inventory

Awesome job so far!   You’ve connected your store and your eBay account.  Now we need to bring your inventory from your store into InkFrog so it can post it to eBay.   

Click on Store Connector

Click on the store you added above



This will trigger the product import wizard which will allow you to manually select which products to import or you can go for the whole caboodle and import all of your listings into InkFrog at once.  Either way, this step only imports them to InkFrog, it won’t start listing them on eBay quite yet.



Simply put there are a few things you need to check before posting them to eBay.  You need to make sure you have profiles setup and that the titles and categories are correct, and so on.  

Once your products complete the import process, you will find them all in the Listings > Library section in InkFrog.



Setup Your Policies

There are 3 profiles you need to setup - a profile is like a rule that you apply to all of your eBay listings.  You can access the profile system by clicking on Profiles in the menu:



The 3 profiles you need to create are:

Payment Profile - If you are going to be like 99% of the other eBay sellers out there, this is simply specifying your paypal email address for people to send money to when your items sell.

Return Profile - If you plan to offer a return policy on your products, this is where you set the rules up.  Maybe you want to allow returns for up to 30 days, maybe you don’t want to accept returns.  It all gets setup here.

Shipping Profile - This is where you specify your handling time (how many days between then the customer pays you and when you promise to ship it out by) and what shipping methods you will offer and where you are willing to ship products to.

Now it’s worth noting that you can have multiple profiles for each type, maybe you want to allow returns for some products but not for others, this lets you handle that very easily by creating 2 different return profiles and simply selecting the correct one when you create a new ebay listing.

Once you’ve done these steps, simply click on Listings, then Library.  This will show you a list of all of your products.   You should check each one to verify the information is correct, and then you can publish them one-at-a-time to eBay or you can push them all en masse at once.

Adjust Your Sync Settings

The sync settings in InkFrog can have a profound effect on how InkFrog functions.   It is highly recommended you review the sync settings one-by-one by clicking on the question mark beside each and deciding if you want to use or disable that particular sync setting.   

To access your eBay sync settings click on Settings in the left menu, then click on eBay Sync Settings.



This will show you all the eBay sync settings.  Review each setting and click on the ? beside each to see exactly what each setting does:



Once you have reviewed your eBay sync settings, you should review your shopping cart sync settings if you have connected a store such as Shopify or BigCommerce.  To do this, click on Store Connector, then click on your store, then click on Settings, then lastly click on Sync Settings.  This will open the sync settings for your ecommerce site, review each of these settings to ensure they are configured as you would like them:



This will allow you to customize the sync settings between InkFrog and your ecommerce store if you have one.  As above, you can click on the little ? beside each setting to get an explanation of what each does:




We hope these tips have been helpful to you and will be making more tips, guides, and strategies available to you over the coming months!

Have more questions? Submit a request


  • Avatar
    John Landino

    You really need an A to Z for people trying to connect Shopify to an existing Ebay store. The mapping webinar doesn't cut it. Neither does this. There are so many variables and steps left out. Ebay is extremely strict these days and the consequences for a seller screwing this up are very serious. Do a better job.

  • Avatar
    rollie boehm

    What @John Landino said. Please?!?!

    Two phone calls later (and several hours of reading online and testing), and we're still not comfortable, confident, or able to use inkFrog in a meaningful manner. Our brick & mortar store does not lend itself to Google Meet calls or watching videos, and this support documentation falls far short for anything more than the most basic setup.

Get started for free today!

Try it free

Join the 200,000+
using inkFrog!