Using eBay's Guaranteed Delivery

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There are two ways to offer guaranteed delivery options to your eBay customers.  These include the Handling Time option and the Door to Door option.

 

First opt in on eBay: http://pages.ebay.com/seller-center/shipping/guaranteed-delivery.html

 

Handling Time Option Requirements

Set same or one day handling time

Offer returns

Use eBay labels**

Upload tracking

Sell eligible items with immediate payment

The following categories do not qualify for the handling time option of Guaranteed Delivery. If you sell in one of these categories, you may wish to use the door-to-door option, which does not have any category restrictions.

  • Business & Industrial: Automation, Motors & Drives: Electric Motors: Other Electric Motors
  • Business & Industrial: Healthcare, Lab & Life Science: Lab Equipment: Analytical Instruments
  • Business & Industrial: Heavy Equipment Attachments: Buckets & Accessories
  • Business & Industrial: Heavy Equipment Attachments: Forks
  • Business & Industrial: Heavy Equipment Parts & Accs: Construction Equip Parts
  • Business & Industrial: Light Equipment & Tools: Air Compressors
  • Business & Industrial: Light Equipment & Tools: Generators
  • Business & Industrial: Manufacturing & Metalworking: Other Mfg & Metalworking
  • Business & Industrial: MRO & Industrial Supply: Other MRO & Industrial Supply
  • Business & Industrial: MRO & Industrial Supply: Pumps & Plumbing: Pumps: Other Industrial Pumps
  • Business & Industrial: Restaurant & Catering: Commercial Kitchen Equipment:Cooking & Warming Equipment: Fryers
  • Business & Industrial: Restaurant & Catering: Refrigeration & Ice Machines: Coolers & Refrigerators
  • Business & Industrial: Restaurant & Catering: Refrigeration & Ice Machines: Freezers
  • Business & Industrial: Restaurant & Catering: Refrigeration & Ice Machines: Ice Machines
  • Computers/Tablets & Networking: Printers, Scanners & Supplies: Printers
  • Consumer Electronics: TV, Video & Home Audio: Televisions
  • eBay Motors: Parts & Accessories: Car & Truck Parts: Engines & Components: Complete Engines
  • eBay Motors: Parts & Accessories: Car & Truck Parts: Exterior: Body Kits
  • eBay Motors: Parts & Accessories: Car & Truck Parts: Exterior: Exterior Door Panels & Frames
  • eBay Motors: Parts & Accessories: Car & Truck Parts: Exterior: Fenders
  • eBay Motors: Parts & Accessories: Car & Truck Parts: Exterior: Hoods
  • eBay Motors: Parts & Accessories: Car & Truck Parts: Exterior:Bumpers
  • eBay Motors: Parts & Accessories: Car & Truck Parts: Interior: Seats
  • eBay Motors: Parts & Accessories: Car & Truck Parts: Transmission & Drivetrain: Automatic Transmission & Parts: Automatic Transmission Parts
  • eBay Motors: Parts & Accessories: Car & Truck Parts: Transmission & Drivetrain: Automatic Transmission & Parts: Complete Auto Transmissions
  • eBay Motors: Parts & Accessories: Car & Truck Parts: Wheels, Tires & Parts: Tires
  • eBay Motors: Parts & Accessories: Motorcycle Parts: Engines & Engine Parts: Complete Engines
  • Health & Beauty: Massage: Electric Massage Chairs
  • Home & Garden: Furniture: Beds & Mattresses: Beds & Bed Frames
  • Home & Garden: Furniture: Beds & Mattresses: Mattresses
  • Home & Garden: Furniture: Chairs
  • Home & Garden: Furniture: Dining Sets
  • Home & Garden: Furniture: Sofas, Loveseats & Chaises
  • Home & Garden: Furniture: Tables
  • Home & Garden: Home Improvement: Building & Hardware: Doors & Door Hardware: Doors
  • Home & Garden: Home Improvement: Heating, Cooling & Air: Air Conditioners
  • Home & Garden: Home Improvement: Heating, Cooling & Air: Furnaces & Heating Systems
  • Home & Garden: Home Improvement: Plumbing & Fixtures: Bathtubs
  • Home & Garden: Home Improvement: Plumbing & Fixtures: Shower Enclosures & Doors
  • Home & Garden: Home Improvement: Plumbing & Fixtures: Vanities
  • Home & Garden: Major Appliances: Ranges & Cooking Appliances: Ranges & Stoves
  • Home & Garden: Major Appliances: Refrigerators & Freezers: Refrigerators
  • Home & Garden: Major Appliances: Washers & Dryers: Washer & Dryer Sets
  • Home & Garden: Tools: Generators
  • Home & Garden: Yard, Garden & Outdoor Living: Garden Structures & Shade: Awnings & Canopies
  • Home & Garden: Yard, Garden & Outdoor Living: Patio & Garden Furniture: Patio & Garden Furniture Sets
  • Home & Garden: Yard, Garden & Outdoor Living: Pools & Spas: Pool Equipment & Parts: Pool Heaters & Solar Panels
  • Home & Garden: Yard, Garden & Outdoor Living: Pools & Spas: Swimming Pools: Above-Ground Pools
  • Sporting Goods: Fitness, Running & Yoga: Cardio Equipment: Ellipticals
  • Sporting Goods:Fitness, Running & Yoga: Cardio Equipment: Treadmills

State eligible carriers and services in listings

Sellers who choose the handling time option must ship using the following services:

  • UPS Ground
  • UPS 2nd Day Air
  • UPS Next Day
  • USPS Priority
  • USPS Parcel Select Ground
  • USPS Media
  • USPS First Class
  • USPS Express Mail
  • USPS Priority Medium Flat Rate Box
  • USPS Priority Mail Large Flat Rate Box
  • USPS Priority Small Flat Rate Box
  • USPS Priority Flat Rate Envelope
  • USPS Standard Post
  • FedEx Home Delivery
  • FedEx Express Saver
  • FedEx 2 Day
  • FedEx Priority Overnight
  • FedEx Standard Overnight

Add postal code to listing location

**eBay is temporarily waiving the eBay labels requirement for the handling time option.

 

Door to Door Option Requirements

Use rate tables

Associate listings to rate tables

Use eligible carriers

Sellers who choose the door-to-door option must ship with one of the following carriers for tracking purposes:

  • ABF
  • APC
  • Asendia
  • Conway
  • DHL Express
  • DHL Global Mail
  • Echo
  • Ensenda
  • Expeditors
  • FedEx
  • Globegistics
  • IMEX Global Solutions
  • Parcel
  • Lasership
  • Old Dominion
  • OnTrac
  • R+L Carriers
  • RR Donnelley
  • UPS
  • USPS
  • Yakit
  • YRC

Upload tracking

Offer returns

Sell items with immediate payment

Deliver on-time

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