Force Synchronization

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In the library, make your listing selections and click the Bulk Actions button.

The Bulk Actions button will appear towards the top right of your screen once at least one listing is selected.

Choose Force Synchronization.

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Next, you will see a popup with various selections available in the drop down menu selector.  The options available depend on if you're using inkFrog with eBay only or if you have a store connection (Shopify, Amazon etc.) set up with inkFrog.

 

eBay to inkFrog

If selected, you will be syncing listing information from eBay to inkFrog.  If you have a store connection, please note that this sync may update your store products according to your sync settings within inkFrog.

If you choose to update images & descriptions from eBay, make those selections here.

Updating product descriptions from eBay is not recommended if you are using inkFrog description templates.

inkFrog does not automatically sync image or description revisions from eBay to inkFrog.  Doing so would embed any template code in with your description text within the edit listing page in inkFrog since eBay stores the template code in with the description. 

It is recommended to perform revisions from inkFrog to eBay.

Once your selections are complete, select either Sync Listings to update only those listings that were selected in the library, or Sync all xx listings matching current search which will sync every listing in your library (including those that were not selected).

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inkFrog to eBay

When selecting to force sync inkFrog to eBay, there are a variety of option to select from including description and images, title, quantity, price, variants, sku, listing profile, return profile, payment profile, shipping profile (required), buyer requirements and subtitle.

For multi-sku listings, if you choose Quantity OR Price OR Variants OR SKU, ALL four will be updated on eBay.

Once your selections are complete, select either Sync Listings to update only those listings that were selected in the library, or Sync all xx listings matching current search which will sync every listing in your library (including those that were not selected).

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inkFrog to Store

The drop down selection text will change here depending on which type of store connection you have set up with inkFrog, in this example we have used Shopify.

When choosing to force sync inkFrog to your store, the sync will follow all sync settings you've enabled/disabled for your store.  Please be absolutely certain you're sure you have your sync settings set up as needed prior to force syncing to your store from inkFrog as this sync cannot be undone.

Select either Sync Listings to update only those listings that were selected in the library, or Sync all xx listings matching current search which will sync every listing in your library (including those that were not selected).

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Store to inkFrog

The drop down selection text will change here depending on which type of store connection you have set up with inkFrog, in this example we have used Shopify.

When force syncing from your store to inkFrog, the sync will follow all sync settings you've enabled/disabled for your store and inkFrog/eBay.  Please be absolutely certain you're sure you have your sync settings set up as needed prior to force syncing as this sync cannot be undone.

Note: any changes made to inkFrog will also update eBay if there is an associated live listing.

 

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If you have any questions about using the force sync options available, please reach out to our customer care team by emailing open@inkFrog.com

 

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