Each seller on eBay has monthly seller limits put in place by eBay.
If you reach your eBay listing limits, you may receive an error when attempting to send listings to eBay regarding a quantity or monetary value limit.
eBay counts every quantity of each listing towards your eBay listing limits.
eBay also counts the monetary value of each listing towards your limits.
For example, if you have one listing with quantity 1000, eBay is counting that as 1000 towards the limit.
Or, if you have a listing that has quantity 1000 and each item in that listing is $5, they are counting that as $5000 towards your limits.
There are a few things you're able to do in the situation where you have more items to list, but you've reached your eBay seller limits for the month.
1) Reach out directly to eBay customer support and request a limit increase. If they increase your seller limits, which typically can only be done once every 30 days, then you may continue listing as usual from inkFrog.
2) Contact inkFrog's Customer Care team by emailing open@inkFrog.com if you're an eBay.com (US), Motors, or Australian seller. We may be able to help get your limits increased. When reaching out to us for this purpose, please include the following information and be certain that you are listing to the eBay.com, eBay motors, or eBay AU market.
Once we have the below information about your business, we can get in touch with our eBay contacts to see if they're able to assist and get your limits raised.
Please be aware that an eBay representative may reach out to you directly with questions or to let you know the limits have been increased and that inkFrog has no input on the results of sending in this information on your behalf.
1) The main point of contact
2) The main contact details (email address and/or phone number)
3) Your business mailing address
4) Your business name
5) Company EIN or Tax number
6) Website URL (if applicable)
7) What you would like to see your limits raised to for eBay
8) Where do you source your products
3) If you're using a store connection with inkFrog, you're able to use restock settings within your sync settings to send a lower quantity to eBay to free up some space within your listing limits.
Allow Separate Inventory Quantity for eBay
To enable separate inventory, select settings > store connector and then click the settings (gear) button on the right side of the page. If you have inventory sync on for Shopify to inkFrog, there is an option below that to allow separate inventory which when enabled, provides 2 quantity fields within your listings, one for Shopify and one for eBay. The eBay quantity may be at or below your Shopify inventory quantity.
The restock settings are based upon store quantity revisions. This setting will increase eBay's available quantity based upon restocking quantity on your store. This is useful when eBay and store quantity reaches 0, then the store is restocked, eBay will also be restocked based upon the value entered for this sync setting.
There is an auto restock option as well. When enabled, you're able to set a restock quantity. For example, if you set your eBay quantity to 1 for your listings, in the auto restock rule, you're able to set when quantity reaches 0 set back to a fixed amount of 1. So when an item sells on eBay, inkFrog would check your currently available store quantity and as long as there are 1 or more available, inkFrog would auto restock your eBay listing back to a quantity of 1. This setting is based upon eBay sales.
eBay Import Quantity Limit
There is also an eBay import quantity limit setting. If you set this to 1, when you import new products from your store, the eBay quantity will automatically be set to a quantity of 1 as long as your store inventory is 1 or above.